Pay Range: $70,000 - $100,000At The Home Depot Canada, we want you to feel valued and supported. The pay range you see represents base salary only. In addition, your total rewards may include: semi‑annual bonuses tied to business performance; Deferred Profit‑SharingProgram to assist with retirement savings; comprehensive paid advantages; a 15% discount onHome Depot stock purchases; and merit‑based salary increases. We are committed to recognizing your efforts and supporting your growth with us.Are you someone who thrives on helping others succeed, enjoys making an impact, and takes pride in guiding customers to the right solutions for their projects? If you’re also naturally curious and eager to keep learning, consider starting or growing your career with us at The Home Depot.Position OverviewThe Senior UGC Specialist is an experienced skilled with a deep understanding of the user‑generated content space in the world of e‑commerce. In this senior capacity, the role is required to collaborate with and communicate to internal stakeholders (merchandising, BA, etc.) and external partners (vendor community, UGC business partners, etc.). The primary objective is to execute program plans to hit UGC business targets and provide thought leadership in the execution of campaigns and initiatives. This role ensures customers receive a consistent experience, building trust through ratings and reviews.Key ResponsibilitiesDelivery & Execution (60%)Hands‑on execution of User Generated Content campaigns and initiativesWorks with cross‑functional teams in order to meet deliverablesExtracts and shares business KPIs for the programPivots in response to challenges and observations and communicates this accordingly and urgently to stakeholdersApplies a tactical mindset to prioritize work accordinglyPeople,



Team & Stakeholders (20%)Empathizes and seeks to understand key stakeholders and customersResolves issues and facilitates effective communication across teams and stakeholdersCollaborates with team members and stakeholders to drive value and identify and resolve impedimentsManages stakeholder expectations through relationship buildingStrategy & Planning (20%)Participates and executes on the strategy for User Generated ContentLooks for opportunities in existing products, processes, and people and pivots accordinglyAligns with cross‑functional partners and their priorities to plan action to the strategy and remove any impedimentsApplies domain expertise to provide thought leadership in the execution of UGC campaignsCompetenciesAction OrientedCollaboratesCommunicate EffectivelyCustomer FocusDecision QualityDevelops TalentDrives EngagementDrives ResultsEnsures AccountabilityManages ConflictPlans and AlignsSkillsProject & Campaign ManagementProblem Solving AbilityStrong Business AcumenStakeholder managementAbility to work with cross‑functional teamsDrive efficiency in existing processesBuilding relationshipTechnical knowledgeDirect Manager / Direct ReportsReports to Manager of Ecomm Product EnrichmentTravel RequirementsLimitedPhysical RequirementsExtended Sitting, Repetitive TasksOn‑Site Work5 days in office (1 Concorde Gate, North York)Working ConditionsWorking in an office setting: computer work, camera on virtual meetingsMinimum EducationUniversity/College degree in a related area of study, or equivalent experienceMinimum Years of Work Experience3 – 5 years of relevant ecommerce, marketing, or related experienceMinimum Leadership ExperienceExperience mentoring or supervising team members is an assetCertificationsNoneOther Requirements / AssetsExperience with data (Looker, Tableau, Adobe Analytics)PIM systemsCMS processesBilingualism (English/French) considered an asset#J-18808-Ljbffr

📌 Senior Ugc Specialist (18 Month Contract) (Toronto) - C$70,000 - C$100,000 A Year
🏢 The Home Depot
📍 Winnipeg