- Proactively build and maintain relationships with customers, helping identify needs and opportunities
- Work closely with Relationship Managers to identify customer needs and proactively reach out to customers and prospects
- Answer customer inquiries thoroughly and professionally, creating value and sales opportunities
- Keep the office running seamlessly by delivering skilled front desk support
- Perform administrative tasks with speed and accuracy
- Proactively coordinate office needs to resolve issues before they impact operations
- Support the lending process by delivering administrative expertise that strengthens decisions and elevates the customer experience
Requirements
- A diploma in business
- A minimum of two years of related experience (or an equivalent combination of education and experience)
- Proven ability to build and maintain business relationships, including engaging with customers, centres of influence or community partners
- Strong attention to detail and ability to prioritize tasks
- Passion for agriculture, with knowledge of farming operations or agribusiness environments
- Customer service experience,
ideally in a financial, law, agricultural or advisory setting
- Bilingualism (English and French) is an asset
Core Competencies
Demonstrates strong relationship-building skills and customer service expertise, with a focus on administrative support and operational efficiency in agribusiness environments. Bilingual in English and French, enhancing communication with diverse clientele.
Highest-signal resume keywords
- Customer Relationship Management
- Administrative Expertise
- Attention to Detail
- Bilingualism (English and French)
- Agribusiness Knowledge
Hard Skills
- Administrative Tasks
- Customer Service
- Business Relationship Building
- Operational Coordination
- Sales Opportunity Identification
Soft Skills
- Professional Communication
- Problem-Solving
- Prioritization