Comtech Telecommunications in Gatineau, QC seeks a Senior Implementation and Support Specialist to provide expert technical services for the Guardian system. Engage in both remote and in office support to enhance customer satisfaction.
This role, reporting to the Senior Program Manager, involves comprehensive responsibilities including system installation, configuration, and training. The position calls for a seasoned professional who can deliver high-quality customer support while managing complex technical challenges effectively.
Key Responsibilities:
• Conduct thorough site evaluations before installations • Support cut-over activities and system upgrades • Collaborate with various technical teams for effective resolutions • Provide post-installation documentation and training • Deliver outstanding customer service during implementation phases
Requirements: • At least 5 years of hands-on technical experience • Proven expertise in telecommunications and network administration • Knowledge of cybersecurity and secure communication protocols • Exceptional documentation and troubleshooting skills • Valid driver’s license and travel readiness for Canada
Bring your experience and skills to Comtech, ensuring the success of projects in a vital role. #J-18808-Ljbffr
📌 Comtech Senior Technical Support Role (Winnipeg)
🏢 Comtech Telecommunications
📍 Winnipeg
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