Step into a vital role at Veriforce as a Data Verification Specialist in Calgary, ensuring data integrity and compliance within high-risk industries. Utilize your robust analytical skills to support customers effectively.
Reporting to the Data Verification Team Lead, this permanent position requires you to verify accuracy of customer data submitted according to Veriforce guidelines. You will also address and resolve product and service inquiries through various communication channels, delivering top-notch customer service consistently. Your role will significantly impact safety and compliance in the supply chain.
Key Responsibilities:
• Confirm data accuracy from customer uploaded documents
• Document all support queries and customer interactions




• Manage incoming support emails and calls professionally
• Troubleshoot and resolve product-related issues efficiently
• Communicate platform errors for swift resolution
Requirements:
• Customer service experience of 2-5 years preferred
• Must possess a high school diploma or GED
• Strong detail orientation for data verification
• Excellent proficiency in Microsoft Office
• Comfortable resolving conflicts and multi-tasking
Bring your data accuracy and customer support skills to contribute to Veriforce's mission of safety and compliance.
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📌 Calgary Data Verification Specialist Role
🏢 Cognibox
📍 Calgary