Explore your passion for hospitality as a Concierge at Fairmont Chateau Lake Louise, located in Banff National Park. Utilize your organizational and communication skills to assist guests in booking wellness experiences and treatments.
In this exciting role, you will handle reservations for the luxurious Basin Glacial Waters and provide exceptional guest services. You will collaborate closely with the Fairmont Spa to offer diverse treatment options, ensuring guests have memorable experiences during their stay. Ideal candidates will have relevant prior sales or reservations experience.
Key Responsibilities:
• Handle Basin reservations and respond to guest inquiries
• Collaborate with the Fairmont Spa for additional services
• Meet quotas for bookings while promoting hotel amenities




• Generate daily reports and maintain accurate records
• Provide operational support during busy times
Requirements:
• Experience in hospitality or reservations preferred
• Knowledge of Opera PMS or Book4Time is an asset
• Robust administrative and communication skills
• Proficient with Word and Excel applications
• Must be able to work shifts and lift 20lbs
Join the Fairmont Chateau Lake Louise team and create unforgettable moments for guests against a backdrop of breathtaking natural beauty.
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📌 Concierge Position in Banff National Park (Lake Louise)
🏢 Fairmont Hotels and Resorts
📍 Lake Louise