Level 2 System Administrators are strong in all the most common and popular networking technologies. In addition to strong technical aptitudes, backed by at least 2 years of in the trenches experience, you should be prompt, polite and know the importance of communicating with clients and colleagues in a professional manner. The pace and demands in this environment are usually much greater than an "in-house" position. You should be able to execute with a high degree of success in integrating and/or solving problems in environments rich in Windows Server, Exchange/Office 365, VPN's, firewalls, backup systems and more.Position Responsibilities:Configuration and deployment of new computersDocumentation of Client NetworksSmall ProjectsInstallation of client softwareAdding email to a client’s phoneAssist Sr. Technicians on Larger projectsConfiguration, installation and troubleshooting Microsoft OfficeUnderstanding of and ability to install computer hardware such as RAMConfiguring and troubleshooting Microsoft server and desktop operating systemsAdministration, including add/remove users and groups, configure file permissions, check event logs, configure and restore from backupAdministration of enterprise e-mail application, including add/remove users and group, configure folder permissions if applicable, forward mail to other accounts, and add aliasesTakes ownership of tasks and follows through to ensure complete resolutionTakes a personal interest in, and responsibility for,



quality of work they perform or are associated withAbility to pay close attention to detail while performing technically detailed tasksAbility to deal effectively with stressful situationsAbility and willingness to recognize when it is necessary to ask for technical expertise from others without unnecessarily burdening other team membersUnderstands that the success of individuals is measured by the success of their teamsAbility to quickly learn new technologies through the use of self-study materials and intuitionAbility to articulate technical information clearly and simply to non-technical peopleEnjoys helping people to the extent that no problem is considered mundane, no matter how straightforward the solutionIs self-motivated and can be self-directed when necessaryEnjoys sharing information, supporting others, and working on a team to achieve team goalsKnowledge, Skills, and Abilities:Experience required with Windows desktop and server operating systemsUnderstanding of TCP/IP and troubleshooting Internet connectivityExperience with routers, firewalls and wireless access pointsUnderstanding of the relationship between switches, hubs, patch panels and connecting nodes to a networkUnderstanding of DHCP and DNS servicesCredentials and Working Experience:You will have a minimum of two to four years work experience in IT, preferably in a helpdesk roleMinimum of 2 – 4 years experience with Windows server and desktop operating systemsMinimum of 2 – 4 years experience – Cisco Switching, VLAN, Routing, Firewalling SupportMinimum of 2 - 4 years experience - Server Hardware SupportMinimum of 2 – 4 years experience - Data Backup and Recovery Support, Corporate Antivirus Support, VPN Connectivity SupportRequired:Must have a valid Full G Canadian driver’s licenseMust have a roadworthy carAbility to work occasional evening and weekends#J-18808-Ljbffr

📌 Systems Administrator (Level 2) (Ottawa)
🏢 RevNet
📍 Ottawa