Join GoodLife Fitness as a Member Support Advocate, where your friendly demeanor ensures every member feels valued. This vital role helps maintain a positive club atmosphere and assists diverse client needs.
As a Customer Service Representative (Motivator), your primary focus includes delivering outstanding service at the club entrance and resolving member inquiries. Leverage your customer-focused skills to create a welcoming environment while having a solid understanding of club amenities and memberships. You'll play a critical role in enhancing member satisfaction through effective communication and proactive assistance.
Key Responsibilities:
• Provide friendly check-ins for arriving members
• Answer calls and assist with scheduling appointments




• Offer guidance on fitness equipment usage
• Conduct Fit-Fix Starter sessions for current members
• Ensure cleanliness and functionality throughout the club
Requirements:
• CPR-A & AED Certification required
• In-depth fitness knowledge and service skills
• Experience in customer service and sales
• Strong interpersonal and communication abilities
• Smart Tan certification within 3 months
Enhance member experiences as a Member Support Advocate and contribute positively to their fitness journeys at GoodLife Fitness.
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📌 GoodLife Fitness Member Support Advocate (Toronto)
🏢 GoodLife Fitness
📍 Toronto