04 Sep
|
CIBC Executive Dining
|
Toronto
04 Sep
CIBC Executive Dining
Toronto
Company DescriptionCIBC Executive Dining offers a refined, private members–style experience defined by elevated, seasonal cuisine, a thoughtfully curated beverage program, and discreet, personalized service. Designed to support both business and celebratory occasions, the dining experience is seamless, intentional, and reflective of the confidence, ambition, and excellence of CIBC’s leadership.What we offerPaid vacation, sick, and personal days to support your work-life balanceComprehensive health, dental, and vision benefits, including enhanced mental health coverageDining Allowance/Clothing AllowanceDiscounted gym membershipAccess to our Employee Assistance Program for confidential supportGroup life and disability insurance for peace of mind50% dining discount at all O&B; restaurants for you and up to three guestsRRSP matchingEmployee Referral ProgramProfessional Development FundJoin one of Canada’s leading hospitality companies, where a wide range of exciting internal career opportunities await!Job DescriptionWe are seeking an accomplished General Manager to provide strategic and operational leadership across all hospitality functions, including executive dining, private dining rooms, and high‑profile events. This role requires a sophisticated hospitality leader who thrives in a fine dining setting and is skilled at balancing precision, discretion, and service excellence.Strategic LeadershipLead and oversee the full hospitality operation, including executive dining, private dining rooms, and special eventsPartner closely with Compass and other strategic stakeholders to ensure alignment with CIBC’s brand values, service expectations, and evolving business needsEstablish and maintain long‑term goals for service standards, guest experience, and operational excellenceOperational ManagementEnsure seamless day‑to‑day operations across all hospitality touchpointsOversee the planning, coordination,
and execution of high‑profile events and private dining experiencesMonitor operational KPIs, identify opportunities for improvement, and implement refined processes to enhance efficiency and guest satisfactionEnsure full compliance with all health, safety, hygiene, and legal standardsTeam Leadership & DevelopmentRecruit, mentor, and lead a senior hospitality team, including the Maître d’ and event leadershipFoster a collaborative, high‑performance culture grounded in professionalism, discretion, and attention to detailLead by example, setting the tone for service excellence and executive‑level hospitalityClient & Guest RelationsChampion a tailored, highly personalized service experience that anticipates and exceeds guest expectationsManage and resolve escalated guest matters with discretion, diplomacy, and sound judgmentCollaborate with Compass and CIBC partners on new initiatives, process enhancements, and service refinementsPartnership & Stakeholder ManagementMaintain a strong, collaborative partnership with Compass to deliver consistent service excellenceManage vendor and supplier relationships to ensure the highest standards of quality and reliabilityQualificationsMinimum 4–6 years of experience as a General Manager in a fine‑dining restaurant, private members’ club, executive dining, or comparable luxury hospitality environmentProven experience leading refined, service‑driven operations with a strong emphasis on discretion, personalization, and elevated guest experienceDemonstrated success managing senior leadership teams, including Maître d’, event leads, and department headsAdvanced knowledge of food and beverage operations,
including curated wine programs and premium beverage offeringsStrong understanding of formal dining service standards, protocols, and best practicesExperience overseeing private dining, high‑profile events, and stakeholder‑focused hospitality programsExceptional communication and relationship‑building skills, with the ability to engage confidently with senior executives, partners, and VIP guestsStrong financial and business acumen, including experience managing budgets, forecasting, KPIs, and operational reportingCollaborative, composed leadership style with a high degree of professionalism, discretion, and emotional intelligenceDetail‑oriented, guest‑focused, and deeply passionate about delivering world‑class hospitalityLegally eligible to work in CanadaAdditional InformationThis is a future vacancySalary Range:$85,000 - $100,000AI DisclosureTo ensure a fair and efficient recruitment process, some aspects of candidate screening may be conducted using AI software. All assessments and outcomes are reviewed by our hiring team to provide thoughtful, personalized consideration. We are committed to transparency and respect, ensuring a welcoming experience for every candidate.Accessibility & AccommodationOliver & Bonacini is committed to providing an inclusive recruitment process. If you require accommodation or support during any stage of the hiring process, please let us know. We will work with you to ensure your needs are met in a respectful and timely manner.Oliver & Bonacini's Diversity CommitmentAt Oliver & Bonacini Hospitality, we are committed to treating every employee with dignity and respect. We strive to be fair and just, and create working environments where our employees can be at their best.We thank all applicants for their interest in Oliver & Bonacini Restaurants; however, only suitable candidates will be contacted to continue the application process.#J-18808-Ljbffr
📌 General Manager, Executive Dining- Cibc - C$85,000 - C$100,000 A Year (Toronto)
🏢 CIBC Executive Dining
📍 Toronto