Enhance patient experiences at FYidoctors’ Victoria - Shelbourne clinic as a full-time Patient Services Specialist. Provide top-notch service in a supportive and team-oriented environment.
This role offers an opportunity to deliver exceptional service and support in a rewarding clinic. Your responsibilities will include greeting patients, managing appointments, and performing pre-testing for eye care. You’ll engage with patients through various channels and ensure positive experiences in all interactions.
Key Responsibilities:
• Greet and welcome patients to the clinic
• Manage patient check-in and check-out processes
• Coordinate appointments and prepare prescription printouts
• Assist with eyewear pick-ups and minor repairs
• Support clinic operations as needed
Requirements:
• Previous retail experience is an asset
• Ability to multi-task in a fast-paced setting
• Proficient in MS Office Suite and technology
• Excellent communication and interpersonal skills
• Collaborative mindset with adaptability to changing priorities
Become an integral part of the FYidoctors team and positively impact patient lives.
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📌 Patient Services Specialist at FYidoctors (Victoria)
🏢 FYidoctors
📍 Victoria