Join Procom as a Client Services Associate, managing contractor onboarding and support. Utilize your skills in client relations to ensure smooth contractor transitions and issue resolutions.
In this role, you will report to the Team Lead, overseeing the onboarding and management lifecycle of contractors for various clients. Your ability to manage inquiries and provide support via systems like JIRA and Vendor Management will be crucial. You will also work on strategies that enhance both consultant and client experiences.
Key Responsibilities:
• Track candidates and manage contractor onboarding
• Submit contract inquiries through JIRA
• Liaise between Legal and Human Resources
• Schedule communications on payments and deadlines
• Conduct audits on consultant requirements
Requirements:
• At least 2 years in customer service/sales support
• Familiarity with invoicing and tax regulations
• Knowledge of MS Office 365 tools
• Detail-oriented with solid service commitment
• Capability to handle sensitive information
Create a fulfilling career in contractor management and make an impact at Procom's supportive workplace.
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