We don’t just build networks, we build communities. From our roots in Liberty Village to our growing footprint across Toronto, Montreal, and Vancouver, Beanfield has spent 35+ years connecting people through a robust, independently owned fibre‑optic network.With 500+ employees and an entrepreneurial mindset, we move fast, think creatively, and stay connected to the people who make Beanfield what it is. If you thrive in a collaborative, high‑impact setting where your work matters, you will feel right at home.Our ValuesWe Are ChallengersWe lead the way. We disrupt the industry by thinking differently, moving quickly, and taking ownership. We operate with a startup mentality and believe in building and investing in our own infrastructure, and our people.We Are UnitedWe operate as one team. Collaboration is core to how we work, and every idea matters. We believe strong partnerships and shared ownership lead to better outcomes.We CareWe care deeply about our employees, partners, customers, and communities. We build trust through open communication, thoughtful decisions, and a relentless focus on our brand and customer experience.The RoleThe NOC Specialist is responsible for the day‑to‑day operational support, monitoring, maintenance and hands‑on troubleshooting of Beanfield's wireless and enterprise network infrastructure. Working under the direction of the Manager, Network Operations Centre, this role collaborates closely with Beanfield's Network Engineering, NOC, Information Security and other Technology teams to ensure reliable, performant and secure wireless and enterprise network services for both internal teams and Beanfield customers.The NOC Specialist will have solid hands‑on knowledge of wireless networking systems; including access points, controllers and emerging Wi‑Fi technologies — as well as enterprise switching, routing, firewall and LAN/WAN infrastructure. This role is focused on operational excellence: executing maintenance, responding to escalations, following established standards,



and contributing to documentation and the continuous improvement of Beanfield's wireless and enterprise network environments.What You’ll DoPerform day‑to‑day operation, monitoring, maintenance and support of Beanfield's wireless network infrastructure, including access points, wireless controllers and associated systems (Ruckus, Cisco and related platforms)Configure, deploy and commission wireless access points and controllers in accordance with established design standards and MOPsConduct wireless site surveys, RF troubleshooting, coverage analysis and performance optimization to maintain quality of servicePerform day‑to‑day operation and support of Beanfield's enterprise LAN/WAN infrastructure, including core, distribution and access layer switching and routing (Cisco, Arista)Perform VLAN management, port configuration, access control and L2/L3 switching operations as requiredSupport firewall operations and administration (FortiGate an asset), including policy reviews, access control changes and VPN support under direction of senior engineersAct as a hands‑on responder for escalated wireless and enterprise network incidents, working to restore service in a timely and efficient mannerPerform structured troubleshooting of wireless and enterprise network issues including connectivity, performance, authentication and hardware faultsCollaborate with NOC, Network Engineering and other Beanfield technical teams during incident response, providing clear status updates and technical findingsConduct root cause analysis following resolved incidents and contribute to RFO (Reason for Outage) documentation in collaboration with senior team membersIdentify and document recurring issues or problem patterns; recommend and implementremediation solutions under direction of senior engineersMaintain and follow documented incident handling procedures and escalation pathsCreate,



maintain and update accurate technical documentation including network diagrams, runbooks, configuration records and standard operating proceduresDevelop and maintain Method of Procedure (MOP) documents for routine operational tasks including wireless deployments, enterprise configuration changes, upgrades and troubleshooting proceduresParticipate in identifying opportunities to improve operational efficiency, reliability and documentation quality within the wireless and enterprise network environmentsWhat You Bring3–5 years of hands‑on experience in network operations, network engineering or a related technical roleDemonstrated experience configuring, deploying and troubleshooting wireless network infrastructure (Ruckus preferred; Cisco or equivalent acceptable)Hands‑on experience with enterprise switching and routing platforms (Cisco, Arista or similar)Working knowledge of enterprise network protocols including VLAN, STP/RSTP, LACP, 802.1X, and foundational routing protocols (BGP, OSPF)Experience with wireless site surveys, RF troubleshooting and wireless performance analysisFamiliarity with firewall operations and access control management (FortiGate an asset)Experience working within a ticketing and change management framework (ITSM/ITIL‑aligned)Strong written and verbal communication skills with the ability to document technical work clearly and conciselyHigh degree of initiative, dependability and ability to work both independently and collaboratively in a fast‑paced operational environmentCWNA (Certified Wireless Network Administrator) or equivalent wireless certificationRuckus Certified Wireless Professional (RCWP) or Ruckus Certified Wireless Administrator (RCWA)Cisco CCNA or equivalent routing/switching certificationFortinet NSE 4 or equivalent firewall certificationFortinet NSE 5 – FortiManager or FortiAnalyzer (asset)ITIL v4 FoundationsWhat’s in it for youA united, values‑driven culture that genuinely cares about people, collaboration, and community.A comprehensive total rewards package, including Traditional Spending

📌 Wifi & Enterprise Networks Operations Engineer (Toronto)
🏢 Beanfield
📍 Toronto