Take charge of the sales team at Teleperformance as a Sales Cx Team Lead with a focus on B2B operations in Toronto. Enjoy a hybrid role after an initial 90 days on-site.
This full time position will leverage your B2B sales experience and leadership skills. Collaborate with your team to drive performance, improve skills, and execute business strategies effectively. You will also play a vital role in handling escalations and maintaining service excellence.
Key Responsibilities:
• Direct daily activities of the sales team
• Ensure clear priorities and timely execution
• Coach team members in skill development
• Innovate improvement opportunities across processes
• Prepare and conduct business reviews for stakeholders
Requirements:
• 2-3 years in sales and customer experience roles
• Minimum 2 years in a leadership position
• Proven ability in nurturing client relationships
• Strategic execution of business plans
• Contacts center experience with CRM proficiency
Drive sales excellence and team success at Teleperformance in Toronto.
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📌 Sales Cx Team LeadB Focus (Toronto)
🏢 TP Canada
📍 Toronto