Shape customer service strategies at Flex-N-Gate as the Shipping & Customer Service Lead. Focus on problem-solving and training to guarantee top-tier logistics support.

Join Flex-N-Gate, an acclaimed automotive parts supplier, as a pivotal Shipping & Customer Service Lead. You will be responsible for developing policies, monitoring performance metrics, and ensuring customer requirements are met consistently. This role requires coordination with the logistics team and cultivating a high-performing setting.

Key Responsibilities:
• Drive operational efficiency and minimize shipping delays
• Analyze performance data and resolve logistics issues
• Implement effective training programs for staff




• Document and ensure adherence to safety and quality standards
• Oversee compliance with customer shipping and labeling requirements

Requirements:
• Relevant post-secondary education or analogous experience
• 5 years’ experience in a logistics planning role
• Excellent verbal and written communication skills
• Robust organizational and analytical abilities
• Independent decision-making capability

Contribute to logistics excellence and customer satisfaction at Flex-N-Gate.
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📌 Flex N Gate Shipping & Customer Service Lead Ontario (Canada)
🏢 Flex-N-Gate
📍 Canada