Become the key point of contact for customer scheduling with a versatile role as an Appointment Coordinator at PTW. This full-time position focuses on enhancing customer service through effective communication and relationship building.

PTW, a leader in electrical and instrumentation services, seeks an Appointment Coordinator to schedule vehicle maintenance. The role demands at least one year of customer service experience, with a robust focus on empathy and active listening. You'll handle inbound and outbound calls, ensuring customers receive informative and supportive assistance regarding service appointments and recommendations.

Key Responsibilities:
• Answer inbound customer calls for service scheduling
• Make outbound calls for maintenance recommendations




• Ensure appointment confirmations and follow-ups
• Listen and respond to customer inquiries with empathy
• Maintain detailed records of customer interactions

Requirements:
• High school diploma or equivalent
• Minimum 1 year of customer service experience
• Robust verbal and written communication skills
• Ability to multitask across various applications
• Positive, detail-oriented, and reliable work ethic

Elevate customer service experiences with effective scheduling and responsive communication as an Appointment Coordinator at PTW.
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📌 Customer Focused Appointment Coordinator Work Alberta
🏢 Dealermine
📍 Alberta