Join InnVest Hotels as a Front Office Operations Leader, focusing on managing guest services and enhancing operational practices. This is an essential role for a motivated individual ready to make a difference.

As the Assistant General Manager, you will play a vital role in the hotel’s front office management, working closely with the General Manager. Your experience in hospitality and commitment to excellence will help you lead a successful team and improve guest satisfaction metrics. Collaboration and effective management are keys to success.

Key Responsibilities:
• Supervise and train front office staff for peak performance
• Ensure flawless guest service during all interactions
• Achieve financial objectives and operational efficiency




• Maintain a secure and compliant environment
• Facilitate payroll and administrative tasks as needed

Requirements:
• Minimum of 3 years in hotel operations
• Experience in a Rooms Division role
• Understanding of hotel financials and KPIs
• Strong coaching and performance management skills
• Adaptable availability for wide-ranging shifts

Your expertise in hospitality management and dedication to team success will drive InnVest Hotels towards exceptional guest experiences and operational excellence.
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📌 Front Office Operations Leader Quebec City
🏢 InnVest Hotels
📍 Quebec City