We are seeking a Platform UI/UX Testing Specialist to ensure the MasCamp™ platform delivers a smooth, intuitive, and reliable experience across all user types.

This role is hands-on and detail-driven. You will simulate real-world user journeys (customers, vendors, staff), identify usability issues, validate workflows, and ensure the platform performs effectively under live operational conditions.

You are not just testing screens—you are validating end-to-end experiences in a high-traffic, transaction-based system.

Key Responsibilities

User Experience Testing

- Execute end-to-end testing across all user roles:
- Customers (masqueraders)
- Vendors / Section Managers
- Admin / Staff (POS & operations)

- Validate real-world workflows:

- Registration → Checkout → Payment → Order confirmation
- Deposits, partial payments, and balance flows
- Credit applications and order adjustments

- Identify friction points, broken flows, or confusing UI patterns

Platform & Functional Testing

- Account creation and login flows
- Order management and status updates
- Vendor communication workflows
- Orders
- Payments
- Customer profiles
- High-volume checkout periods
- Staff-assisted (POS-style) transactions
- Validate system behavior under pressure and edge cases

Bug Reporting & Documentation

- Identify, document, and track bugs with clear reproduction steps
- Provide structured feedback , including:
- Screenshots / screen recordings
- Expected vs actual behavior
- Severity level (critical, major, minor)

- Work closely with developers to validate fixes

UX Improvement Recommendations

- Suggest UI/UX enhancements based on testing insights
- Identify opportunities to improve:
- Conversion flow
- Clarity of messaging




- Navigation and usability

- Contribute to continuous improvement of platform design

Experience

- 1–3+ years in:
- UI/UX testing, QA testing, or product testing

- Experience testing:

- Web applications (required)
- E-commerce or transaction-based platforms (solid asset)

Technical Skills

- Strong understanding of:
- User flows and usability principles
- Cross-browser and cross-device testing

- Experience with:

- Bug tracking tools (Jira, ClickUp, Trello, etc.)
- Basic understanding of web technologies (HTML/CSS/JS)

Core Competencies

- Exceptional attention to detail
- Strong analytical and problem-solving skills
- Ability to think like different user types
- Clear and structured communication
- Ability to work independently in a fast-paced environment

Nice to Have

- Experience with:
- WooCommerce / WordPress platforms
- Payment systems (Stripe, POS, etc.)

- Familiarity with:

- Carnival / event-based operations
- CRM or order management systems

Why This Role Matters

You will play a critical role in ensuring MasCamp™ operates flawlessly during live Carnival operations. Your work directly impacts customer satisfaction, vendor success, and platform reliability.

This is not just testing—it’s protecting the entire experience .

- Type: Remote Contract
- Duration: May – August (Carnival Season)
- Hours: Flexible, with availability during peak operational periods
- Environment: High-growth, fast-paced startup

Thank you for inquiring about our platform we are working hard to support the Carnival MasBand community.

By using MasCamp.APP or MasCamp.com, you acknowledge that you have read, understood, and agree to be bound by our Terms of Service.

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📌 Platform UI/UX Testing Specialist (Toronto)
🏢 MasCamp
📍 Toronto