Senior Customer Service Team Lead And Coach Alberta (Canada)

Senior Customer Service Team Lead And Coach Alberta (Canada)

04 Sep
|
GoodMorning
|
Canada

04 Sep

GoodMorning

Canada

GoodMorning.com is seeking a Customer Service Senior Specialist who will own the most complex customer cases across phone, email, and live chat. You will mentor Associates, drive process improvements, and ensure a consistent, high-quality service experience.
In this 100% office-based role in Canada, you will lead KPIs like CSAT and FCR, collaborate with cross-functional teams, and help scale the support organization as the business grows.
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📌 Senior Customer Service Team Lead And Coach Alberta (Canada)
🏢 GoodMorning
📍 Canada

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