Somfy in Mississauga is seeking a Product Technical Support Agent to provide technical support by phone, email, and web cases through Salesforce, delivering step-by-step guidance and ensuring proper use of software and hardware.
You will gather product knowledge, assist sales teams, handle customer issues within SLAs, and document interactions in CRM. A college or bachelor's degree and a customer-focused mindset are preferred; experience with CRM and smart home tech is a plus.
J-18808-Ljbffr
📌 Smart Home Product Support Specialist Ontario
🏢 SOMFY Projects
📍 Ontario
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