Elevate your IT career as an IT Analyst I with Health Shared Services in Alberta. Engage in technical support for applications like PeopleSoft and Taleo within a hybrid work workplace.
In this position, you will play an integral role in the Provincial Workforce Systems Technology team. You'll be tasked with managing user access requests, troubleshooting systems, and collaborating across various internal teams to enhance business processes. Your expertise will be pivotal in interpreting organizational strategies and recommending best practices to clients.
Key Responsibilities:
• Provide technical support for PeopleSoft and Taleo applications
• Manage tickets through ServiceNow and troubleshoot issues
• Coordinate with internal teams and external vendors
• Maintain user access requests and enhance permissions
• Interpret industry trends to guide technological directions
Requirements:
• Diploma in Computer Science or Information Technology
• Minimum 1 year of experience in IT ticket management
• Intermediate troubleshooting skills for web applications
• Solid communication and organizational skills
• Experience with Power-BI and SQL for reporting
Utilize your analytical skills and technical expertise to improve services offered in the Provincial Workforce Systems Technology team.
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📌 It Analyst I At Health Shared Services Alberta
🏢 Alberta Health Services
📍 Alberta
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