Enhance patient experiences as a Booking Clerk at EFW Radiology in Calgary. This full-time role involves appointment coordination and providing exceptional telephone service.
At EFW Radiology, you will play a vital role in managing patient bookings and ensuring satisfaction through effective communication. Your responsibilities include answering calls, scheduling appointments, and collaborating with the Booking team to meet physician requirements. A focus on compassion and quality service is essential for success in this position.
Key Responsibilities:
• Coordinate patient appointment scheduling efficiently
• Handle a high volume of inbound calls
• Provide clear instructions and guidance to patients
• Accurately enter patient data according to procedures
• Demonstrate EFW values in all interactions
Requirements:
• Completion of medical terminology course beneficial
• Previous experience in a call center setting
• Excellent listening and communication skills
• Critical thinking and adaptability to various situations
• Ability to work in a fast-paced setting
Join EFW Radiology and contribute to quality patient care.
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📌 Booking Clerk in Calgary Call Center
🏢 EFW Radiology
📍 Calgary