LocationToronto, ON, CA, M5H 2R2; TELUS Health CareCentre — Toronto (in‑clinic position only).PositionFull Time Temporary (ending August 2027).ResponsibilitiesGreeting patients and managing patient intake. Answering and routing incoming calls.Scheduling appointments for patients.Provide daily administrative support to the medical office and clinical team (physicians, nursing, chart prep, CSRs, transcription, reception and flow) to ensure efficient operation and flow of work.Work in collaboration with the medical office team to ensure proper processes and procedures are in place to manage administrative aspects of special client accounts.Maintain a high level of current product and service knowledge.Maintain and modify confidential medical electronic/paper filing/retrieval and transfer methods, systems, formats and information.Respond promptly to questions and concerns from clients, employees and physicians.Maintain confidentiality and follow departmental guidelines.Identify and document process shortfalls, communicate issues to management.Recommend solutions to minimize and remove barriers to the administrative workflow and office processes for review, approval and further direction.Manage monthly inventory, supply checks of office supplies and maintain the office supply room.Manage the flow of guests in the clinic in coordination with the Flow Coordinator and other team members including physicians.Participate in special projects and quality assurance initiatives.Perform related clerical activities and cross‑functional responsibilities as assigned.Perform other related duties.QualificationsHigh school diploma with 1–3 years of relevant experience in a fast‑paced setting providing a high degree of customer service.1–3 years of Medical Office Administration experience.Excellent verbal and written communication skills.Attention to detail and strong work ethic.Very good computer skills and proficiency in Microsoft Office suite.Strong organizational, multitasking and time‑management skills with the ability to prioritize tasks.Work autonomously, demonstrate initiative and good judgment.Resourceful and proactive when issues arise.Passion for working within a collaborative team and providing outstanding guest experiences.Upbeat, outgoing and positive demeanor.Ability to work effectively within a team.Problem‑solving and guest resolution tactics.Customer service experience (preferred).Reception experience (preferred).Health Studies (preferred).Experience with medical transcription (preferred).Compensation and BenefitsSalary range: $20–$37 per hour. No performance bonus.Benefits: comprehensive total rewards package, minimum 3 weeks vacation, flexible benefits plan, flexibility to work in‑office, virtually or hybrid, generous company‑matched pension and share purchase programs, community engagement opportunities, career growth and learning & development programs, and more.Equal Employment OpportunityWe’re committed to diversity and equitable access to employment opportunities based on ability. Your unique contributions and talents will be valued and respected here.By applying to this role, you understand and agree that your information will be shared with the TELUS Group of Companies’ Talent Acquisition team(s) and/or any leader(s) who will be part of the selection process.#J-18808-Ljbffr

📌 Administrative Associate-Clinic (Toronto) - $20 - $37 An Hour (Winnipeg)
🏢 TELUS Health
📍 Winnipeg