Job InformationJob Number: JR105746Job Title: Senior Manager, Clinical InformaticsJob Category: Management HospitalLocation: Birchmount SiteJob Type: Permanent, Full timeNumber of Positions: 1Minimum - Maximum Hourly Rate: $68.58 - $79.50Hours: DaysJob SummaryThe Senior Manager, Clinical Informatics provides operational leadership for the optimization, sustainment, and adoption of SHN’s clinical information systems, with a primary focus on Epic. Reporting to the Director, Clinical Information Systems, this role leads teams responsible for Epic system configuration, optimization, training, super user enablement, business analysis, and project delivery. The position supports SHN in a post‑implementation, steady‑state environment and ensures alignment with the Digital Services roadmap. The Senior Manager, Clinical Informatics represents SHN at ENHANCE Ontario (EO) forums and supports the execution of regional initiatives at the local level.Key ResponsibilitiesOperational LeadershipLead and manage Clinical Informatics staff, including clinical informatics specialists, trainers, coordinators, and students.Establish and manage operational priorities aligned with organizational strategic priorities and Digital Services roadmaps.Provide oversight of clinical informatics ticket intake, triage, prioritization, and escalation in partnership with Digital Services and ENHANCE.Oversee performance management, staff development, and workload planning.Promote a culture of accountability, service excellence, and continuous improvement.Clinical System Optimization & Epic BuildLead workflow optimization initiatives across inpatient, ambulatory, and ancillary domains.Oversee local Epic build, configuration, testing, and deployment activities.Ensure system changes are clinically validated and aligned with best practices and regional standards.Partner with clinical and operational leaders to identify and prioritize optimization opportunities.Training,



Adoption & Super User ProgramProvide leadership for end‑user training strategies and refresher education.Lead and sustain the Clinical Informatics Super User Program.Monitor system adoption and incorporate feedback into ongoing optimization and training plans.Business Analysis & Clinical EngagementEnsure high‑quality clinical and business analysis to support system enhancements.Translate clinical and operational needs into functional and technical requirements.Act as a trusted informatics partner to clinical and operational stakeholders.Project Management & DeliveryLead Clinical Informatics‑led initiatives from planning through execution.Partner with the Project Management Office (PMO), Enterprise Transformation Office (ETO) and Digital Services on governance and delivery.Support effective change management, documentation, and communication.Regional & Provincial AlignmentRepresent SHN at ENHANCE Ontario tables and working groups.Coordinate local readiness and execution of regional initiatives.Ensure regional standards and priorities are incorporated into local operations.QualificationsRequiredUndergraduate degree in a health discipline, informatics, information systems, or a related field.5+ years of progressive experience in clinical informatics or healthcare IT.Demonstrated people management and operational leadership experience.Hands‑on experience with Epic build, optimization, or support in an acute care environment.Strong understanding of clinical workflows, change management,



and digital adoption.PreferredMaster’s degree.Epic certification(s).Experience participating in regional Epic collaboratives.ITIL certification.Core CompetenciesOperational execution and prioritization.Clinical workflow analysis and system optimization.Epic configuration and sustainment.People leadership and coaching.Stakeholder engagement and communication.Change management and adoption.Regional and provincial collaboration.Accommodation and Diversity StatementScarborough Health Network (SHN) embraces and celebrates our community’s unique multicultural heritage and diversity. SHN is an equal opportunity employer, dedicated to a culture of inclusiveness and diversity reflecting our diverse patients, staff and community alike. We are committed to fostering an setting of equity and inclusivity where every person can work and receive care safely, openly and honestly. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, nation of origin, genetics, disability, age, veteran status, marital or family status, belief system, or other factors related to one’s personal identity and/or values. We are committed to providing barrier‑free and accessible employment practices in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). Should you require accommodation through any stage of the recruitment process, please make them known when contacted and we will work with you to meet your needs.BenefitsDefined Benefit pension plan through the Healthcare of Ontario Pension Plan.Comprehensive insured benefits package including health and dental benefits.New Graduate Initiative – Enroute Program.Critical Care Sponsorship Program.Employee Discount and Incentive Programs.Employee and Family Assistance Program (EFAP) and other comprehensive wellness offerings, including a Spiritual Care team of registered psychotherapists for spiritual, religious or emotional care; mental health supports; and on‑site wellness rounding.Recognition events.Leadership Development and Learning Programs.Tuition Assistance Program.#J-18808-Ljbffr

📌 Senior Manager, Clinical Informatics - C$68.6 - C$79.5 An Hour (Winnipeg)
🏢 Scarborough Health Network
📍 Winnipeg