Join the forefront of IT support as an Onsite IT Support Specialist in metro Toronto. Resolve technical challenges effectively while delivering exceptional customer service to a key client in real estate.
In this full time position, you will manage a variety of technical support tasks including monitoring tickets, troubleshooting issues, and ensuring proper documentation. Your role will involve collaborative efforts to decisively manage priority issues while exploring cutting-edge solutions. Solid technical knowledge across hardware and Nucleus services is essential.
Key Responsibilities:
• Promptly address incoming technical support tickets
• Maintain ticket hygiene from initiation to resolution
• Troubleshoot technical issues effectively




• Collaborate with supervisors for resource allocation
• Update internal knowledge bases and documentation
Requirements:
• High school diploma; post-secondary training a plus
• Minimum 2 years of relevant IT experience
• Experience with Microsoft 365 and Azure administration
• Familiar with GPOs, Hyper-V, and networking
• Proficient in meeting room A/V support
Leverage your skills to provide crucial IT support within a dynamic real estate environment.
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📌 It Support Specialist In Metro Toronto
🏢 Nucleus Networks
📍 Toronto