Elevate customer satisfaction as the Customer Experience Manager at L’Équipeur. Lead a talented team to deliver exceptional service and enhance store operations every day.
This managerial role is pivotal in shaping customer interactions in our L’Équipeur stores. You will guide a diverse team while ensuring an outstanding customer experience aligned with our mission to make life in Canada better. Analyzing customer feedback, implementing improvements, and fostering a positive culture are essential components of this role.
Key Responsibilities:
• Partner with SGM to hire and build a diverse team
• Assist in scheduling for efficient store operations
• Manage and enhance loyalty programs effectively




• Create a culture of recognition for excellent service
• Analyze customer feedback to drive improvements
Requirements:
• Proven leadership abilities and excellent communication skills
• Robust problem-solving and interpersonal abilities
• Results-oriented mindset with metrics focus
• Ability to develop and mentor high-performing teams
• Adaptable and collaborative in a fast-paced environment
Drive team success and generate outstanding customer experiences at L’Équipeur.
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📌 Customer Experience Manager at L’Équipeur (Quebec City)
🏢 Mark's Work Wearhouse
📍 Quebec City