Become a Bilingual Customer Collections Specialist with Northlake Financial in Barrie, ON, and help clients manage their financial obligations. Leverage your fluency in French and English to support customer repayment processes.
As a vital member of the collections team, you will guide French-speaking customers through financial arrangements while demonstrating problem-solving abilities and solid service orientation. This role emphasizes independent judgment and integrity in all interactions.
Key Responsibilities:
• Manage late-stage accounts and devise payment strategies
• Educate customers on repayment processes with professionalism
• Initiate communication with customers who have overdue accounts
• Ensure compliance with regulations in collection practices
• Accurately document all customer interactions
Requirements:
• Fluent in both French and English necessary
• 1–2 years' experience in collections or financial roles
• Solid written and oral communication skills
• Ability to maintain confidentiality and discretion
• Excellent time management and organizational skills
Apply your skills in a results-driven setting at Northlake Financial in Barrie and drive customer success.
J-18808-Ljbffr