Join Hertz as an Airport Vehicle Return Service Representative and become a crucial customer service provider. Deliver quick, effective service to enhance customer experiences during vehicle returns.
This full-time role places you at the forefront of customer interactions, ensuring vehicles are returned smoothly and efficiently. You will handle various tasks including managing returns, inspecting vehicles, and addressing customer queries. Strong communication and multitasking skills will help you succeed in resolving issues while providing a valued service.
Key Responsibilities:
• Manage vehicle returns, ensuring compliance with policies
• Inspect vehicles for damage and document findings
• Offer excellent customer service and resolve concerns
• Communicate feedback to enhance service delivery
• Assist customers with additional requests and directions
Requirements:
• Strong communication skills, both oral and written
• Ability to manage multiple tasks effectively
• High level of personal accountability and initiative
• Successful completion of background screening required
• Customer service experience preferred
Ensure every customer leaves with a positive impression by delivering exceptional service as part of the Hertz team.
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