Employer IndustryTechnology and Software DevelopmentWhy consider this job opportunity:Salary up to $220,000 CADOpportunity for career advancement and growth within the organizationWork remotely from anywhereCollaborative and innovative work environmentChance to influence product direction through rigorous research and data-backed insightsWhat to Expect (Job Responsibilities):Architect and implement a scalable Research Ops framework, including participant recruitment and insights repository managementLead the research strategy for the Merchant Experience Platform, validating designs and conducting post-launch researchPartner with product leaders on new initiatives, conducting early-stage discovery to understand merchant pain pointsScale the Design Partnership Program by establishing a customer advisory framework with strategic retail partnersEvangelize the value of research across the organization through workshops and mentoringWhat is Required (Qualifications):8+ years of UX Research experience in B2B2C SaaS environmentsProven track record of building or maturing a research function from scratchA portfolio demonstrating success in launching current product categories and optimizing existing experiencesExpertise in mixed methods, including usability testing and survey designAbility to analyze data and translate complex research findings into compelling narratives for stakeholdersHow to Stand Out (Preferred Qualifications):Experience navigating B2B research challenges, including recruiting busy professionalsFamiliarity with ethnographic field studies and longitudinal diary studiesWe prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.#J-18808-Ljbffr

📌 Staff Ux Researcher - C$220,000 A Year - Remote (Toronto)
🏢 Narvar
📍 Toronto