Guardteck is hiring a Senior Director of Client Success in Burnaby, BC to elevate client relationships and operational performance. Lead account managers and ensure high-quality service across security sites.
This position emphasizes leadership in client success operations and is tailored for candidates with a robust background in contract-driven settings. Your role involves overseeing service delivery, managing budgets, and supporting RFP/RFQ activities while nurturing client retention and satisfaction.
Key Responsibilities:



- Lead account managers across multiple security sites - Strengthen client relationships through consistent engagement - Oversee contract performance and compliance metrics - Manage budgets and KPIs for operational execution - Support bids and proposals to meet client needs
Requirements: - Proven experience in multi-site service-based environments - Robust leadership skills in client-facing operations - Knowledge of contract compliance and stakeholder management - Ability to drive service quality and continuous improvement - Experience in security, facilities, or property management
Drive operational success and client engagement as the Senior Director of Client Success at Guardteck in Burnaby.#J-18808-Ljbffr

📌 Senior Director Of Client Success Burnaby Winnipeg
🏢 Guardteck Security
📍 Winnipeg