04 Sep
|
Lithia & Driveway
|
Winnipeg
04 Sep
Lithia & Driveway
Winnipeg
ReceptionistWe are looking for a Receptionist to be the first point of contact for our dealership. The Receptionist will manage visitors, telephone calls, messages, and a variety of clerical duties.ResponsibilitiesGreets customers and visitors, ensuring optimum customer service.Answers and directs phone calls and ensures messages are delivered to the respective parties.Maintains knowledge of basic dealership information to act as a resource for incoming callers.Responds to customer questions about services or refers them to the appropriate person.Handles customer complaints with integrity and poise, referring dissatisfied customers for resolution when necessary.Makes change, issues receipts to customers, and reconciles cash drawers daily.Maintains housekeeping of the reception area, reporting maintenance issues immediately.Maintains the customer area, bar/coffee space, and supplies.Enters and updates client information, including traffic count records, into ADP, 180 system, and dealership floor traffic control system.Develops and maintains an productive, current file and record management system for electronic and paper correspondence and documents.Maintains complete knowledge of and complies with company and departmental policies,
procedures and standards.Stocks new and pre‑owned vehicles.Purchases vehicles for inventory (retail or wholesale and lease buyouts). (HUB entry)Completes CDK Journal entries.Ensures cheque requisitions are sent out when required.Prepares licensing, tracks down safety and ownership for used vehicles.Prepares documents for licensing and drops them off to Service Ontario.Maintains customer and company confidence by keeping information confidential and secure.Performs other duties as required by the Sales Manager to ensure the successful operation of the dealership.Skills and QualificationsMinimum of 1 year experience in a related field.Proficiency with Microsoft Office.Excellent telephone etiquette.Excellent interpersonal, communication (verbal & written English) and customer service skills.Detail‑oriented with excellent organizational and multitasking skills.Ability to work efficiently and effectively under pressure with simultaneous deadlines.Experience with licensing, CDK and 180 is an asset.What We OfferCompetitive compensation ($41,500 – $45,000).Health benefits – full‑time employees have access to health, dental, long‑term disability and life insurance.Growth potential – opportunities for advancement in Canada and the U.S.Stock Purchase Program – Employees can purchase Lithia & Driveway stock (NYSE: LAD) at a discount.#J-18808-Ljbffr
📌 Receptionist - $41,500 - $45,000 A Year (Winnipeg)
🏢 Lithia & Driveway
📍 Winnipeg