The salary for this position is $78,000. Final compensation will be determined based on relevant skills, experience, qualifications, and internal equity. In addition to base salary, eligible employees may be entitled to other elements of total compensation, which may include group benefits, employer RRSP contributions, and discretionary bonus or incentive programs, where applicable to the role. We are committed to offering competitive compensation and comply with all applicable pay transparency legislation. Further details regarding our total rewards program will be shared by the Talent Acquisition team during the hiring process. Canadian work experience is not a requirement for this role. Please note that artificial intelligence–based tools may be used at certain stages of the recruitment and applicant screening process. This is a posting for an existing job vacancy.This position is responsible for the client operations & people management for assigned regions and building location(s). The role is in-office daily Monday to Friday located in downtown Toronto. Must work designated schedule shift Monday to Friday 7am-3pm EST, however, flexibility is required for any changes that may occur in program to work outside standard shift within reason.Now, if you were to come on board as ourWorkplace Support Services Director, we’d ask you to do the following for us:ResponsibilitiesThe Workplace Support Services Senior Manager role is assigned building locations to ensure operations are completed daily within their team.Manage current direct reports; Regional Manager,Refreshments Coordinator, Project Coordinator, and Porter Program Supervisor (additional may be added within reason).The WSS Regional Director role is 100% compass operations (on floor tasks, floor inspections, etc.) and client operations (admin tasks,



floor walks, client meetings, projects, audits).The Regional Director is responsible for overseeing the WSS program assigned regions (Calgary, Vancouver, etc.), the Refreshments Program, and Porter Program.Client Management; work with RBC client manager & Compass GM.CRE WSS email inbox management & oversight, client admin communication, escalations, CBRE.HR Matters, Health & Safety, development, and oversight, for management, leads, associates.Compass reporting; documentation, reports (i.E. SLAs), audit and compliance, projects, SOP, etc.Oversee all admin for operations; payroll, vacationapprovals, associate tracking, Health & Safety completion, OneDrive and BOX management, etc.Associates: Hiring, performance appraisals, probation reviews, onboarding, off boarding, 1:1s, building inspections.Conduct Audits: Lockboxes, coffee and supply inventory management, documentation, training refreshers, compass reports, and access cards.Regional management for Vancouver, Calgary, Montreal, Winnipeg, Moncton, Bedford (additional regions may be added within reason).Must demonstrate the ability to apply common sense and understanding to a variety of situations; demonstrate a willingness and capacity to follow safe and healthful work practices; observe safety and security procedures; report all potentially unsafe conditions.QualificationsAttention to Detail and Organizational Skills while working effectively at a fast pace.Able to work both independently and as a team member.Proficiency in Microsoft Office.Effective and timely communication with both guests and internal stakeholders to ensure event success.Displays critical thinking and problem-solving skills.Robust emphasis on exceptional customer service.Ability to remain calm under pressure and deal with unexpected situations.#J-18808-Ljbffr

📌 Workplace Support Services Director - $78,000 A Year (Winnipeg)
🏢 Compass Group Canada
📍 Winnipeg