Location Address: 100 Queens Quay East, 9th Floor, TorontoNumber of Openings: 1Pay: $66,671.00 - $113,578Supervisor, QA Laboratory and Sensory ServicesThis is an onsite role.Reporting to the Senior Manager, Quality Assurance Laboratory, you will supervise the chemical and sensory operations, delivering the LCBO Quality Assurance laboratory's mandate to generate accurate results and conduct analyses in accordance with ISO 9001 and ISO 17025 standards whilst ensuring that beverage alcohol products follow provincial and federal regulations.Quality Assurance LaboratoryPlan, coordinate and supervise analytical testing programs and monitor laboratory performance within an ISO 17025 and ISO 9001 quality management system (QMS)Supervise the development and validation of current methods of analysis to evolve the QA laboratory testing servicesSupport the sourcing of new laboratory instrumentation and oversee its commissioningSupervise equipment calibration, preventive maintenance and service programs by troubleshooting equipment problems, coordinating repairs and service solutionsAct on non-conforming analytical data by evaluating and responding to out-of-control values and implementing required corrective actions following QMS protocolsMonitor and measure performance of laboratory operations, and take measures to continuously enhance service levelsSupport configuration of laboratory applications, including LIMS, data processing tools and statistical process control applicationsRespond to inquiries on product testing, interpretation of results and governing policies and regulations, from internal and external clientsSupport and coordinate internal and external audits.



Perform departmental internal audits.Ensure duties are performed in accordance with the Occupational Health and Safety Act and LCBO corporate safety policiesSensory EvaluationManage the sensory programs to ensure accurate and valid analysis, consistent with LCBO product testing requirements, ISO 9001 standard and client expectationsDesign and implement sensory panels' qualification programs to facilitate selection and configuration of best-in-class sensory panelsDesign, plan and implement sensory evaluation methodologies to support sensory testing programs, research and developmentConfigure and maintain sensory applications that support the sensory operationsSelect, configure, train and develop sensory panels; build statisticaland analytical reports to monitor panels’ performance and plan strategies to improve performance where applicable.Liaise with clients and internal stakeholders to ensure LCBO policies and procedures are followed when products are submitted for sensory evaluationPerform sensory evaluation on various types of beverage alcohol products in accordance with established standard operating procedures. Oversee the production of sensory kits for internal and external clientsAbout YouBachelor's Degree in chemistry, biochemistry, chemical engineering, food science or equivalentMinimum 3 years experience in analytical testing of beverage alcohol products,



sensory science and statistical analysisPractical implementation of QMS including ISO 17025 and ISO 9001Practical knowledge of proper quality control protocols and good manufacturing practices relative to the beverage alcohol industry obtained through a variety of courses or work-related experienceAbility to perform sensory evaluations on all types of beverage alcohol productsAdvanced computer skills; Windows based operatingsystems, LIMS, MS Excel, MS Word, MS Access, MS PowerPoint, MS Visio, Compusense/other sensory analysis software, statistical analysis software tools and analytical instrument integration softwareExperience in supervisory responsibilities required under the Ontario Occupational Health and Safety Act.Practical experience in union and management relations with knowledge of the Collective Bargaining AgreementKnowledge of federal and provincial regulations governing compositional standards, manufacturing practices and packaging/labeling requirements for beverage alcohol products; Food and Drugs Act and Regulations, Consumer Packaging and Labeling Act and Regulations, Canadian Association of Liquor Jurisdictions (CALJ) Product Identification StandardsBenefitsHealth/Dental BenefitsEmployee & Family Assistance ProgramDefined Benefit PensionDiscounts on products and services via WorkperksJob DetailsWork Hours: 36.25Union / Non-Union: Non-UnionJob Posting End Date: May 28, 2026The LCBO is an equal opportunity employer and committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act.#J-18808-Ljbffr

📌 Supervisor, Qa Laboratory And Sensory Services (Old Toronto) - C$66,671 - C$113,578 A Year (Winnipeg)
🏢 LCBO
📍 Winnipeg