Join FIKA in Brampton, ON as a Retail Experience Lead, where you will shape retail operations and optimize customer engagement. This role demands robust leadership and retail expertise for an elevated shopping experience.

In this position, you will oversee operations, assist cashiers, and ensure the store remains inviting and compliant. Your focus will be on delivering outstanding service while guiding and training staff to excel in their roles. You will also manage cash effectively and maintain a cooperative environment that fosters team spirit.

Key Responsibilities:
Activate and deactivate store security alarms
Assist and engage with customers during their visit
Suggest products and enhance customer knowledge
Mentor current team members and provide training
Handle customer concerns and complaints with care

Requirements:
2 years of experience in retail required
High school diploma or GED needed
Provincial Cannabis Certification mandatory
Must have a clear criminal record
Excellent organizational and multitasking skills

Join FIKA today to lead a motivated team and enhance customer experiences.
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📌 Fika Retail Experience Lead Role Brampton
🏢 Pop's Cannabis
📍 Brampton