Job Responsibility:

Would you like to join a energetic team in a cutting-edge work environment? Do you possess excellent interpersonal and administrative skills and attitudes? Are you looking for a job where you can learn and grow? We have the position for you!

Groupe Marketing International is seeking dynamic individuals for the position of Customer Service and Validation Agent.

Responsibilities:
Provide excellent customer service by responding via phone and email according to established standards;
Identify and understand customer needs in order to effectively respond to their questions;
Validate documents, ensuring that the information is accurate and complete;
Complete forms, logs, and prepare activity reports;
Answer calls and respond to customer inquiries;
Maintain positive relationships with clients;
Conclude interactions by ensuring customer satisfaction;
Perform all other related tasks.





Requirements and Skills:
College diploma;
Minimum of 2 years of experience in a similar position or in customer service;
Analytical and problem-solving skills;
Comfortable with computer tools (particularly Microsoft Office);
Bilingualism;
Excellent listening, verbal, and written communication skills;
Professionalism, diplomacy, and courtesy.

Job Type:
Full time, Permanent
Work from home

Compensation:

18,00$ per hour + night shift bonus (1.50$/h)

Schedule:
Monday to Friday
Night shift

Working at GMI

Flexible schedule On-site parking available Very close to the bus station Bright, current offices Dedicated teams 2 minutes from Carrefour Laval Your own personal workspace

📌 Customer Service And Validation Agent Nights Laval
🏢 Groupe Marketing International
📍 Laval