Join Imperial PFS Canada as a Bilingual Service Support Representative in Vancouver or Toronto. Help provide outstanding service to clients while utilizing your Quebecois French and English language skills.
This role emphasizes providing thorough responses to inquiries from both agents and customers, ensuring all requests are managed efficiently. With two years in customer service and a year in finance, your communication and organizational skills will play a vital part in the customer experience. The ability to make outbound calls and document interactions is crucial.
Key Responsibilities:
Respond promptly to customer inquiries and documentation
Assist brokers in comprehending financial products
Collaborate internally with various departments




Conduct outbound calls for additional information
Process return mail and escalate issues as needed
Requirements:
2 years in customer service and 1 year in finance
Proficient with Windows-based systems
Bilingual—fluent in French and English
Robust communication and organization skills
Proven problem-solving abilities
Bring your passion for customer service and your language skills to Imperial PFS Canada, and help make a significant impact in the insurance sector.
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📌 Imperial Pfs Bilingual Service Role Toronto (Canada)
🏢 Imperial PFS Canada
📍 Canada