Become a vital part of voco Oxford Spires as a Receptionist, providing top-notch service to our guests. From check-in to aiding with their needs, your role creates lasting impressions.This Receptionist position at voco emphasizes guest-focused service in a stylish hotel setting. With prospects for career progression, your experience in Guest Relations or similar fields will enable you to effectively assist guests and handle inquiries. Familiarity with Opera PMS provides a significant advantage as you work alongside a diverse hotel team.Key Responsibilities:
Manage guest check-ins efficiently and warmly
Support guests with luggage during their stay
Address and resolve guest concerns and complaints
Utilize Opera PMS for managing bookings and queries
Collaborate effectively with hotel staffRequirements:
Relevant experience in a customer service or receptionist role
Passionate about guest relations and service
Ready to learn and adapt within a team structure
Experience with Opera PMS is beneficial
Legal eligibility to work in the UKJoin voco Oxford Spires and be part of a team committed to excellent hospitality.#J-18808-Ljbffr