As a Portfolio Services – Co‑Op, you can expect to work collaboratively with a team of about 3 colleagues on managing and playing a key part in the active follow‑up on outstanding insurance needs for the existing portfolio with liability exposure and documentation management. As a part of this term, you will learn to exercise adherence to credit and matrix authorizations, system rules, and corporate policies to ensure the accurate completion of documentation while meeting customer expected turnaround‑timing commitments.Day to dayMonday to Thursday, In OfficePerform daily mail processing, including:Sorting and distributing incoming mailScanning returned mailLogging couriers and registered mailLogging and tracking incoming chequesComplete data entry and updates related to contracts and customer records with a high degree of accuracy.Support system transformation and testing activities, including user testing, validation, and feedback during system changes or upgrades.Participate in departmental and cross‑functional initiatives, supporting process improvements and operational projects.Manage and maintain physical and electronic documentation, including relabeling files and organizing files/folders for virtual storage.Assist with mail and letter campaigns, including preparation, tracking, and follow‑up as required.Insurance related tasksProactively conduct outbound follow‑ups via phone or email on contracts with outstanding insurance to obtain proper documentationQuote and enroll customers in the force‑placed insurance program when requiredAudit and verify proof of insurance,



update customer records in the systemAssist in managing insurance policy cancellations and related follow‑upsRespond to insurance inquiries and resolve issues through negotiation, problem‑solving, and customer‑focused solutionsPrepare and distribute various insurance‑related letters/communicationsFriday, RemoteComplete data entry and updates related to contracts and customer records with a high degree of accuracy.Support system transformation and testing activities, including user testing, validation, and feedback.Manage and maintain digital/electronic documentation, including relabeling files and organizing files/folders for virtual storage.Proactively conduct outbound follow‑ups via phone or email on contracts with outstanding insurance to obtain proper documentationQuote and enroll customers in the force‑placed insurance program when requiredAudit and verify proof of insurance, update customer records in the systemAssist in managing insurance policy cancellations and related follow‑upsRespond to insurance inquiries and resolve issues through negotiation, problem‑solving, and customer‑focused solutionsQualificationsMUST be enrolled in a recognized undergraduate co‑op.Solid technical skills including Microsoft Office applications (Word, Excel, Outlook).Strong organizational skills, ability to prioritize and multitask.Excellent verbal and written communication skills.Detail oriented.Ability to work from home remotely/independently,



in a virtual team environment and in‑person/in‑office.Weeks 1‑2 of the term: In‑office requirement daily for the initial two weeks to complete essential in‑office task training.Weeks 3 until end of term: A hybrid schedule will apply, consisting of 3 days in‑office and 2 days from home each week.Bilingual an asset (French).What you will gainParticipation in the Learning and Development Program while you complete your placement.Access to e‑learning and skill development courses.Regional and global networking opportunities with members.Exposure to a global vendor finance company with Great Place to Work certifications in 16 countries.Good to know$20.00 – $23.00/hour.Deadline for Application: Wednesday, June 10, 2026.The selection process may involve an assessment.This is a 4‑month co‑op opportunity.Due to the nature of the opportunity, the role is considered hybrid, with the expectation to come into the Burlington office on average twice per week or as stated in the requirements.Applications via email will not be reviewed. Please apply through your school co‑op portal.DLL appreciates the time you spend applying to our openings. We advise only those who qualify for an interview will be contacted. Hiring is subject to the successful completion of a background check.Equal‑Prospect EmployerDLL is an equal‑opportunity employer. We are committed to inclusive, barrier‑free recruitment and selection processes and work environments. If contacted for an employment opportunity, please advise Human Resources if you require accommodation in accordance with our values and all applicable legislation.#J-18808-Ljbffr

📌 Portfolio Services Administrator, Co-Op - $20 - $23 An Hour - No Experience Required (Winnipeg)
🏢 DLL
📍 Winnipeg