Make a significant impact as a Care Access Representative with CBI Home Health in Whitby. This role emphasizes optimizing care provider scheduling while ensuring a positive experience for clients and staff alike.

The Care Access Representative position within CBI Home Health involves liaising between clients and care staff to ensure timely service delivery. You’ll engage with clients, manage scheduling requests, and resolve issues efficiently in a fast-paced contact center workplace. Experience rewarding work while contributing to a healthcare leader recognized for its community services.

Key Responsibilities:
• Efficiently schedule care staff using specialized software
• Meet KPIs for quality assurance and scheduling efficiency




• Foster effective communication with clients and providers
• Build and maintain relationships with essential stakeholders
• Keep accurate records in scheduling databases

Requirements:
• Strong multitasking and problem-solving skills
• Background in healthcare or customer service preferred
• Familiarity with scheduling software encouraged
• Ability to communicate effectively under pressure
• Commitment to compliance and quality care delivery

Become an essential part of CBI Home Health in Whitby, ensuring clients receive the care they deserve promptly.
#J-18808-Ljbffr

📌 Care Coordinator at CBI Home Health (Ontario)
🏢 CBI Home Health
📍 Ontario