Staff Technical Account Manager (US) OptimizationD-Wave (NYSE: QBTS), D-Wave is a leader in the development and delivery of quantum computing systems, software, and services. We are the world’s first commercial supplier of quantum computers, and the only company building both annealing and gate-model quantum computers. Our mission is to help customers realize the value of quantum, today. Our quantum computers — the world’s largest — feature QPUs with sub-second response times and can be deployed on-premises or accessed through our quantum cloud service, which offers 99.9% availability and uptime. More than 100 organizations trust D-Wave with their toughest computational challenges. With over 200 million problems submitted to our quantum systems to date, our customers apply our technology to address use cases spanning optimization, artificial intelligence, research and more. Learn more about realizing the value of quantum computing today and how we’re shaping the quantum-driven industrial and societal advancements of tomorrow: www.Dwavequantum.Com.You can read more about our company and our innovations in the pages of The Wall Street Journal, Time Magazine, Fast Company, MIT Technology Review, Forbes, Inc.Magazine, Wired and across many whitepapers.At D-Wave, we’re helping customers realize the value of quantum computing today and are shaping the quantum-driven industrial and societal advancements of tomorrow.About the roleD-Wave is seeking a Staff Technical Account Manager (TAM) with strong Optimization knowledge to lead technical engagements with North American customers and support the integration and deployment of our quantum computing solutions. In this client-facing advisory role, you’ll act as a trusted technical advisor externally, helping customers identify use cases, solve complex problems, and achieve successful adoption of our platform. Internally, you’ll collaborate closely with sales, product, professional services and business development teams to ensure customer needs are met and value is delivered.What you'll doPresent our product to customer prospects, understanding their most critical computational challenges and mapping company value accordinglyTranslate and present the company’s vision, strategy, and product roadmap to both executive-level and technical stakeholdersDeliver technical presentations at large events such as conferences, webinars, and seminarsSupport marketing efforts by hosting webinars, staffing conference booths,



and representing the company at industry eventsHold regular technical meetings with clients during rollout, expansion, and support phases, identifying opportunities for further ROIBuild and maintain long-term technical relationships with customer teams across the project lifecycleIdentify and recommend new projects that can leverage the D-Wave’s solutionsServe as a technical resource on quantum optimization, industry trends, and competitive positioningConvey customer requirements to internal product and development teams, advocating for client needsCommunicate complex technical information clearly and effectively across multiple platforms and audiencesDemonstrate a strong customer support mindset, meeting clients where they are and delivering candid, thoughtful guidanceSupport the identification of professional service opportunities through discovery meetings with customers and prospects, and collaborate with the professional services teamProvide technical support to customer’s project through Advisory ServiceExpect 30%–50% travel to conferences, client meetings, training sessions, and sales eventsAbout YouBachelor’s degree in Computer Science, Engineering, Mathematics, or a related STEM field; advanced degree aplus5+ years combined experience in a technical customer-facing role (e.G. Sales Engineer, Technical Account Manager, Presales, Solution Integrator, Solution Architect, Customer Success) in enterprise software or comparable experiences solving problems for clients.Strong foundation in Optimization (as it relates to Operations Research), algorithms, or applied mathematicsFamiliarity with Operations Research techniques and tools (highly desired)2+ years of hands-on Python programming experience in an enterprise environmentExperience supporting clients in areas of logistics, manufacturing, pharma, fintech, and/or research and education is requiredExperience with tools and platforms such as, GitHub, and REST APIsProven ability to communicate technical content to both technical and non-technical stakeholdersExperience with project areas in logistics, scheduling,



resource allocation, or other similar focus preferredQuantum computing experience is a plus, but not requiredAI/LLM experience is a plus, but not requiredProject management experience is a plus, but not requiredA D-Waver's DNAWe look at the future and say “why not”; we see possibilities where others see problems or routines. We show the way ahead and are committed to achieving ambitious goals.We practice straight talk and listen generously to each other with empathy. We value different opinions and points of views. We ensure that we connect outside as well as inside to learn from others and inspire each other.We hold ourselves accountable for delivering results. We make decisions & take responsibility so that we can act & support each other.As leaders we motivate & engage our teams to undertake beyond what they originally thought possible, by developing our teams & creating the conditions for people to grow and empower themselves through enabling & coaching.Our Compensation Philosophy is Simple but Powerful:We believe providing D-Wavers with company ownership, competitive pay, and a range of meaningful benefits is the start of creating a culture where people want to give the best they’ve got — not because they’re simply making money, but because they’ve fallen in love with our vision, mission, values, and team.During the interview process, your Recruiter will review our total rewards (base, equity, bonus, perks, benefit, culture). The final offer is determined by your proficiencies within this level.Inclusion:We celebrate diverse perspectives to drive innovation in our pursuit. Our employees range from distinguished domain experts with decades of experience in their respective fields, to bright and motivated graduates eager to make their mark. Our diverse and innovative team will make you feel appreciated, supported and empower your growth opportunities at D-Wave.The Fine Print:No 3rd party candidates will be acceptedIt is D-Wave Systems Inc. policy to provide equal employment opportunity (EEO) to all persons regardless of race, color, religion, sex, national origin, age, sexual orientation, gender identity, genetic information, physical or mental disability, protected veteran status, or any other characteristic protected by federal, state/provincial, local law.The pay range for this role is:111,200 - 166,800 USD per year (Remote (United States))#J-18808-Ljbffr

📌 Staff Technical Account Manager (Us) Optimization - $111,200 - $166,800 A Year - Remote (Toronto)
🏢 D-Wave
📍 Toronto