About Avenir Energy Ltd.Avenir Energy Ltd. is one of Canada’s largest and fastest-growing propane distribution companies. We are a fast-paced, customer-focused, field-based business with operations across the country and a commitment to excellence. With over 400 dedicated team members, we are driven to become the propane distributor of choice in North America.At Avenir Energy, we offer a dynamic, respectful, and collaborative work setting where every team member plays a key role in our success.Job SummaryWe are looking for a detail-oriented and analytical Billing Analyst to join our Billing & Payments team on a temporary basis.In this role, you will support billing operations, payment processing, reconciliations, and process improvement initiatives across the Order-to-Cash function. Working closely with branches, customers, Accounting, and internal stakeholders, you will help ensure transactions are processed accurately, issues are resolved efficiently, and business processes continue to evolve through automation, reporting, and continuous improvement.The successful candidate will bring strong analytical, communication, and problem-solving skills, along with the adaptability to thrive in a dynamic and evolving environment. As an Avenir team member, you’ll enjoy:Comprehensive Benefits: Full coverage for health, dental, paramedical, and life insurance, including virtual healthcareRetirement Planning: RRSP and TFSA options with employer-matching contributions to help you plan for your financial futureWork-Life Balance: Generous vacation, floater days, and flexible time-off programs to ensure you have time to rechargeIncentive Programs: Annual performance-based rewards for both individual and company achievementsKey ResponsibilitiesSupport accurate and timely customer billing activities across multiple billing channelsManage accounts with unique billing requirements,



portal submission processes, and supporting documentationInvestigate and resolve billing issues impacting invoice delivery, payment, or account accuracyRespond to customer, branch, and internal stakeholder inquiries related to billing activitiesSupport dispute resolution and customer account maintenance activitiesPayment Processing & Cash ApplicationProcess daily customer payment files and ensure timely posting of transactions within the ERP systemApply customer payments and complete manual allocations as requiredInvestigate unapplied, misapplied, and exception payments and coordinate resolutionSupport payment-related inquiries from customers, branches, Accounting, and FinanceAssist with cheque processing, deposits, and payment administration activitiesProcess Improvement & Systems SupportIdentify opportunities to streamline, standardize, and automate billing and payment processesUtilize reporting and performance metrics to identify process gaps and improvement opportunitiesSupport the development and enhancement of reporting tools, dashboards, and KPI measurementParticipate in system enhancements, testing activities, and process improvement initiativesMaintain process documentation and support continuous improvement across Billing & PaymentsFinancial Controls & Team SupportSupport Accounting and Finance with reconciliations, transaction research,



and issue resolutionInvestigate billing and payment discrepancies and provide supporting documentation as requiredSupport month-end activities, audit requests, and financial control processesCross-train across Billing & Payments functions to provide operational coverage and flexibilitySupport departmental priorities and special projects as business needs evolveQualificationsExperience in billing, payments, accounts receivable, finance operations, or a related fieldStrong analytical and problem-solving skills with a high level of accuracy and attention to detailExperience working with ERP systems, billing platforms, customer account data, or payment transactionsStrong Microsoft Excel skills; experience with Power BI or other reporting tools is considered an assetExcellent verbal and written communication skills with the ability to build strong working relationships across departmentsAdaptable and comfortable working in an environment with evolving priorities, processes, and systemsAbility to manage multiple priorities and meet deadlines in a fast-paced environmentContinuous improvement mindset with a willingness to identify inefficiencies and recommend better ways of workingExperience supporting reconciliations, exception management, or financial controls is considered an assetThis is an in office role at our Calgary, AB, office. Monday to Friday, 8:00am to 5:00pm, with some additional hours required as needed.Avenir Energy is committed to accommodating applicants with disabilities throughout the hiring process. Please let us know if you require accommodation at any stage of the hiring process. By applying for a position with Avenir Energy, you understand that we use third party systems and recruiting agencies that may employ the use of Artificial Intelligence within their programs for finding, screening, assessing, and/or selecting candidates. You#J-18808-Ljbffr

📌 Bilingual Billing Analyst - 18-Month Contract | Benefits - C$58,000 - C$75,000 A Year (Winnipeg)
🏢 Avenir Energy
📍 Winnipeg