Huron helps its clients drive growth, enhance performance and sustain leadership in the markets they serve. We collaborate with education organizations to develop strategies and implement solutions that enable the transformative change our clients need to own their future. Together, we empower clients to drive innovation, create sustainable funding streams and deliver better student outcomes.Today, leaders of higher education institutions and academic medical centers are spending too much time reacting to market forces, rather than focusing on the essential priorities that help students, faculty and staff thrive. The most productive path forward requires an intentional approach and innovative thinking, whereby stakeholders across the entire institution rally around a shared vision and embrace the hard work of effecting change.You’ll help our clients to achieve organizational effectiveness, improve student outcomes, implement new technologies and align resources and investments to ensure long-term sustainability.Join our team as the expert you are now and create your future.ServiceNow Solution Architect (Senior Manager)As a ServiceNow Solution Architect, you will lead the design, assessment, enhancement, and integration of advanced ServiceNow solutions for Huron’s clients. You will serve as a trusted advisor, steering strategic engagements and overseeing technical excellence from discovery through delivery. Leveraging your expertise in ServiceNow and in integrating with enterprise platforms such as Workday and Oracle, you will drive clarity, direction, and innovation in ambiguous and high-impact client environments.Versatile living locations across the U.S and Canada with travel required for client engagements and team collaboration up to 30%.Key ResponsibilitiesParticipates in requirements workshops and / or story grooming for a Huron ServiceNow projectCreates technical designs for stories as requiredEstimates level of effort for user storiesExecutes complex configurations and customizations including scripting, APIs; includes configuration,documentation, unit test case development, and unit testing(REST and SOAP integrations, integration spokes, and custom APIs for sending data from / to ServiceNow from external systems)Provides day to day technical direction, support and mentoring to a project team of senior developers, developers and testers.Assists in complex solutioning with a goal of maintaining OOB functionality to the greatest extent possibleParticipates in architectural governance as requiredReviews Team unit test plans to ensure they are comprehensive and adequately prove required functionality. Ensure test cases are defined for happy path, conditional paths, negative paths, boundary conditions,



and edge conditions.Peer tests developer user storiesPeer reviews story implementations for best practices and ensures OOB functionality is retained to the greatest extent possibleCoordinates and collaborates with external system resources to define, implement, test, and deploy integrationsPoint of technical contact during execution of UAT testingManages the creation of deployment documentation, scripts, update set packaging, validation, and technical signoffExecutes the production deployment on behalf of the clientTechnical lead for initial hypercare periodRequired QualificationsBachelor’s Degree in Engineering, Computer Science (CS), Information Technology (IT), or other relevant field of study5+ years in a ServiceNow technical delivery capacity (preferably with an Elite-level ServiceNow partner - not in an internal role)7+ greenfield implementations of multiple ServiceNow modules, including "NowAssist" and "AI Agents"Current Certified System Administrator (CSA) Certification REQUIREDCurrent Certified Application Developer (CAD) Certification REQUIRED2 Certified Implementation Specialist (CIS) Certifications in 2 different product lines REQUIREDProgressive growth through experience as a developer and senior developerLead technical resource on your last 2 implementationsWorking knowledge of predictive analytics, generative AI, and Agentic AIKnowledge of virtual agentKnowledge / Certification / experience with Performance AnalyticsStrong JavaScript, node.Js, Angular, and DOM knowledge / experienceKnowledge / experience with NowCreate/ ServiceNow Best PracticesExperience with one or more of the following ServiceNow modulespreferred: CSM, HRSD, Enterprise Asset Management, SPM, or GRCServiceNow CTA or CMA,preferredWhy Join Huron?Impact: Shape the digital future for leading organizations by architecting transformative ServiceNow solutions.Growth: Access robust training, mentorship, and career advancement opportunities in a culture that values innovation and curiosity.Collaboration: Work alongside passionate colleagues in an environment that embraces diversity, creativity, and shared success.Recognition: Be a part of an industry‑recognized consulting leader with proven expertise in technology‑enabled business transformation.The estimated base salary for this job is $165,000 - $190,000 USD. The range represents a good faith estimate of the range that Huron reasonably expects to pay for this job at the time of the job posting. The actual salary paid to an individual will vary based on multiple factors, including but not limited to specific skills or certifications, years of experience, market changes, and required travel. This job is also eligible to participate in Huron’s annual incentive compensation program,



which reflects Huron’s pay for performance philosophy. Inclusive of annual incentive compensation opportunity, the total estimated compensation range for this job is $189,750 - $237,500 USD. The job is also eligible to participate in Huron’s benefit plans which include medical, dental and vision coverage and other wellness programs. The salary range information provided is in accordance with applicable state and local laws regarding salary transparency that are currently in effect and may be implemented in the future.Position LevelSenior ManagerCountryUnited States of AmericaAt Huron, we’re redefining what a consulting organization can be. We go beyond advice to deliver results that last. We inherit our client’s challenges as if they were our own. We help them transform for the future. We advocate. We make a difference. And we intelligently, passionately, relentlessly do great work…together.Are you the kind of person who stands ready to jump in, roll up your sleeves and transform ideas into action? Then come discover Huron.Whether you have years of experience or come right out of college, we invite you to explore our many opportunities. Find out how you can use your talents and develop your skills to make an impact immediately. Learn about how our culture and values provide you with the kind of environment that invites new ideas and innovation. Come see how we collaborate with each other in a culture of learning, coaching, diversity and inclusion. And hear about our unwavering commitment to make a difference in partnership with our clients, shareholders, communities and colleagues.Huron Consulting Group offers a competitive compensation and benefits package including medical, dental, and vision coverage to employees and dependents; a 401(k) plan with a generous employer match; an employee stockpurchase plan; a generous Paid Time Off policy; and paid parentalleaveand adoption assistance. Our Wellness Program supports employee total well-being by providing free annual health screenings and coaching, bank at work, and on-site workshops, as well as ongoing programs recognizing major events in the lives of our employees throughout the year. All benefits and programs are subject to applicable eligibility requirements.Huron is fully committed to providing equal employment opportunity to job applicants and employees in recruitment, hiring, employment, compensation, benefits, promotions, transfers, training, and all other terms and conditions of employment. Huron will not discriminate on the basis of age, race, color, gender, marital status, sexual orientation, gender identity, pregnancy, national origin, religion, veteran status, physical or mental disability, genetic information, creed, citizenship or any other status protected by laws or regulations in the locations where we do business. We endeavor to maintain a drug‑free workplace.#J-18808-Ljbffr

📌 Servicenow Solution Architect (Senior Manager) - $165,000 - $190,000 A Year (Toronto)
🏢 Huron Consulting Group
📍 Toronto