- Advise the general manager and management committee on the caisse's strategies
- Prepare management reports, including accountability reports for decision-making bodies
- Ensure different solutions from the Federation are integrated at the caisse level
- Help develop business strategies aligned with Desjardins Group's strategic priorities and issues facing the caisse
- Conduct analyses and recommend solutions designed to minimize impacts
- Coordinate special projects and cross-sector files with high impact on the caisse
- Oversee and lead committees, major events, special projects and activities with the general manager
- Coordinate communication and promotional activities
- Develop, create and monitor projects and action plans from strategic priorities and standing business positions
- Monitor and analyze overall performance
- Work with the general manager on the caisse's annual salary budget
- Plan human resources details for the caisse
- Manage skills development activities for management and non-management employees
- Represent the caisse and Desjardins Group within the community
Requirements
- Bachelor's degree in a related field
- A minimum of six years of relevant experience
- Please note that other combinations of qualifications and relevant experience may be considered
- Knowledge of French is required
- Knowledge of current financial, economic, political and legislative news
- Ability to analyze the consumer market, business leaders and the workplace outside the caisse
- Knowledge of all products and services aimed at caisse members and those offered by Desjardins business centres, components and distribution networks, as well as those of competitors
- Understanding of the philosophy and inner workings of a financial services cooperative
- Knowledge of policies, legislation, standards and ethics governing the operation of the caisse and its business centres
- Knowledge of the Desjardins business procedures
- Knowledge of high service standards
- Knowledge of the democratic structure of caisses and Desjardins Group
- Strategic agility
- Comfort around higher management
- Action oriented, Customer Focus, Differences, Interpersonal Savvy, Nimble learning, Strategic mindset
Core Competencies
Demonstrates expertise in strategic planning, project management, and performance analysis within a financial services cooperative context. Proficient in developing business strategies, managing human resources, and ensuring compliance with policies and standards.