Take charge of the Customs Services department at Farrow in Ayr, Ontario. In this managerial role, ensure process efficiency and drive high standards in client service and compliance.

As the Manager of Customs Services, you will lead the operations in processing client entries while evaluating and refining internal procedures. This involves direct communication with clients and their suppliers, alongside training team members to solve complex service challenges. Your leadership will foster high-quality standards throughout the department.

Key Responsibilities:
• Manage client service inquiries and develop solutions
• Monitor and enhance operational processes for efficiency
• Train employees and resolve workflow issues effectively




• Stay current on industry regulations and changes
• Evaluate employee performance and maintain records

Requirements:
• High School Diploma is required
• Over 5 years’ experience in Customs Brokerage, including 2 in a supervisory role
• Excellent communication skills for professional interactions
• Solid problem-solving abilities and analytical skills
• Proficiency in MS Office and standard office tools

Ensure the highest level of service and compliance in customs operations as you lead your team at Farrow.
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📌 Manager of Customs Services at Farrow (Ontario)
🏢 Russell A. Farrow
📍 Ontario