Responsibilities

- Own the ARC’One learning and talent development portfolio, setting annual and multi-year priorities and roadmaps
- Partner with business leaders as a strategic capability consultant
- Identify performance and capability gaps and determine appropriate learning, talent, or organizational interventions
- Build frontline and people leader capability through leadership development, coaching, Leadership Code practices, and leadership pipeline development
- Own and evolve onboarding/Basecamp, Micropeaks, Arc’teryx Leadership Code and Live It activations, Development Planning, and new people leader development
- Lead the design, delivery, evaluation, and continuous improvement of learning solutions
- Apply modern learning design and adult learning principles
- Measure and communicate impact using learner data, stakeholder feedback, adoption, behavior change, capability indicators, and business measures
- Lead and develop L&D; team members through coaching, performance management, prioritization, and ownership clarity
- Partner with Functional Development and Talent teams, SMEs, Factory Training, People Leaders, and external partners
- Adapt enterprise solutions for ARC’One and build scalable learning and internal facilitator capability

Requirements

- Degree or diploma in education, organizational behavior, human resources, or a related field
- 6+ years of experience in Learning & Development, Talent Development, leadership development, or organizational capability
- Experience working in a manufacturing, distribution, retail, or other complex operational environment
- Understanding of the unique needs of frontline and hourly populations, including shift-based environments
- Experience as a strategic consultant, facilitator, and communicator




- Ability to build trusted relationships and influence audiences from frontline employees to senior operational and People & Culture leaders
- Ability to translate business priorities and performance challenges into learning and capability strategies
- Ability to determine when learning is the right intervention and when another approach may be more effective
- Experience designing and scaling leadership and development experiences across diverse learner populations
- Experience leading and developing L&D; or Talent Development professionals
- Strong program and portfolio management skills, including needs analysis, design, implementation, stakeholder management, measurement, and continuous improvement
- Comfort using learning technology, digital platforms, and data
- Curious, adaptable, and energized by ambiguity, with a bias toward action
- Growth mindset, team-oriented spirit, and passion for learning and development
- Eligibility to work in Canada

Core Competencies

Demonstrates expertise in Learning and Development, with a focus on leadership development, coaching, and the application of modern learning design principles. Proven ability to analyze performance gaps and implement effective learning strategies in complex operational environments.

Highest-signal resume keywords

- Learning And Development
- Leadership Development
- Program And Portfolio Management
- Strategic Consulting
- Data Analysis

Hard Skills

- Learning Design
- Adult Learning Principles
- Needs Analysis
- Stakeholder Management
- Implementation
- Measurement
- Continuous Improvement
- Leadership Code Practices
- Onboarding Development
- Capability Strategies

Soft Skills

- Relationship Building
- Influencing
- Collaboration
- Adaptability
- Curiosity

Industry Keywords

- Talent Development
- Organizational Capability
- Manufacturing
- Distribution
- Retail

Tools & Technologies

- Learning Technology
- Digital Platforms
- Data Analysis Tools

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📌 Program Manager, Talent Development (New Westminster)
🏢 Jobtailor
📍 New Westminster