Join our team as an experienced Retail Shift Leader focused on maximizing sales and ensuring excellent customer service. Lead staff and handle daily store operations with confidence.
As the Retail Shift Leader, you will provide essential support to management while stepping in during their absence. Your role encompasses staff training, customer service issue resolution, and maintaining compliance with health regulations. Achieving sales KPIs will be a priority, along with modeling exemplary behavior for your team.
Key Responsibilities:
• Oversee daily operations and staffing needs
• Handle customer complaints effectively
• Guide store associates and model exceptional conduct
• Ensure correct execution of inventory processes
• Achieve sales targets and store-level KPIs
Requirements:
• Valid CannSell certification required
• Minimum two years retail experience, preferably in cannabis
• Robust leadership and motivational skills
• Proficiency in Microsoft Office Suite
• Availability to work various shifts
Drive sales and enhance customer experience in the cannabis retail environment.
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