You’ll love it here! We are hiring immediately for a senior retail sales & technical service associate, which we call a senior agent advisor at Best Buy. In this role, you will greet customers and provide technical support or assistance in finding the products and services they need. Join us and grow your career with our retail team as a senior retail sales & technical service associate.
What you’ll do as a senior retail associate: Provide information and expert advice to customers on Best Buy products and services
Assist customers with signing in their devices for setup, diagnostics, and repairs
Create an amazing customer experience
Share your passion for tech and your product knowledge to inspire customers to see what is possible with the latest technology
Assist with training and mentoring team members
What we’re looking for: 1+ years’ retail experience in a technical customer service or retail sales associate role
Enthusiasm to welcome and assist customers
Flexibility to adapt to dynamic situations in a fast-paced workplace
A commitment to maintaining a safe and fun working environment
Excellent communication skills
Why you’ll love it here: Employee discounts on awesome tech
Competitive compensation and benefits
Flexible schedules as per business needs
Supportive leaders who care about you and your wellbeing
An inclusive, fun, and supportive team who you will quickly call friends
Training programs to build new and transferable skills and achieve certifications
About Best Buy As Canada’s destination for the coolest tech, Best Buy offers one of the best work environments in the country! Our culture is one of inclusion and recognition.



We are committed to always filling our stores across Canada with a diverse and inclusive retail force who are passionate, knowledgeable, and enthusiastic about tech. Grow your career in similar roles (sr. admin specialist, sr. product process specialist, sr. fulfillment specialist) or development roles (team lead, assistant store leader, store leader).
Base pay range Hourly pay rate: $20.08 - $23.59 Pay may vary by province. Pay listed is for the location advertised.
779 McCallum Drive, Victoria, BC V9B 6A2
This posting is for a vacancy.
At Best Buy Canada, we bring tech to life – and make it fun! We are one of Canada’s largest and most successful retailers, operating the Best Buy, Best Buy Mobile, Best Buy Express, and Geek Squad brands. We offer consumers a unique shopping experience with the latest technology gadgets, entertainment products, and an expanded assortment of lifestyle products. We have one of the best work environments in the country! Our culture is one of inclusivity and belonging and provides employees with an environment where they can bring their whole selves to work. When you’re part of our team, you’ll get amazing discounts and promotional pricing on everything from TVs and refrigerators to luggage and furniture. You’ll get a sneak peek at the newest tech devices before they hit the market! Employment opportunities are available across Canada, including at our Canadian Headquarters (CHQ) in Vancouver, BC, our two distribution centres (one in the west and one in the east), and in many of our retail store locations from coast to coast. We believe we have the unique opportunity to help customers enrich their lives and pursue their passions with the help of technology.

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📌 Senior Retail Sales & Technical Service Associate (British Columbia)
🏢 Best Buy
📍 British Columbia