Join MNP's vibrant Technology Support Services as a Bilingual IT Support Technician. This role enables you to support fellow team members nationally, ensuring they effectively use technology tools.

As an integral part of our team, you will deploy, configure, and maintain essential business applications, particularly in tax and accounting. Your day-to-day tasks will involve providing technical support for various devices and collaborating within a dynamic technology team. You will also manage requests via ServiceNow and contribute to the continuous improvement of IT standards and training initiatives.

Key Responsibilities:
• Provide daily remote and in-person tech support
• Configure key applications according to business needs
• Maintain workstations, laptops,



and peripherals
• Enhance IT policies, guidelines, and standards
• Offer customized training to team members

Requirements:
• Demonstrated experience in IT support or customer service
• Strong Windows operating system proficiency
• Excellent bilingual communication skills
• Ability to work collaboratively with wide-ranging stakeholders
• Willingness to travel as necessary for support

Support MNP's mission by delivering outstanding technology solutions and training to empower your colleagues.
#J-18808-Ljbffr

📌 MNP IT Support Technician - Bilingual Role (New Brunswick)
🏢 MNP
📍 New Brunswick