Join Thermea Spa Village Whitby as a Kiosk Lead Associate! Your leadership will be instrumental in managing kiosk operations and enhancing customer interactions during the busy holiday season.

As a lead associate, you will support the kiosk team by ensuring they have all necessary resources and training. Collaborating with the Marketing Manager and Kiosk Coordinator, your objective is to create a seamless and welcoming experience for our guests while managing day-to-day kiosk operations.

Key Responsibilities:
• Train and coach kiosk team members effectively
• Report daily activities and operational issues to management
• Assist with staffing shortages and unexpected events
• Manage inventory levels and order supplies




• Resolve guest complaints and service requests efficiently

Requirements:
• College diploma in relevant fields such as hospitality
• Previous experience in a customer-facing role
• Proven leadership skills with at least one-year experience
• Proficiency in MS Office and various technologies
• Must be available from late October to December 31, 2026

Use your leadership and customer service skills to enrich the experiences at Thermea Spa Village Whitby.
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📌 Kiosk Lead Associate Markham ON (Ontario)
🏢 Groupe Nordik
📍 Ontario