Become a key player at CGIC as a Technical Claims Supervisor in our office-based role. This opportunity involves managing team performance and elevating client satisfaction in claims handling.

In this position, you will direct the day-to-day operations of the claims unit, focusing on delivering exemplary service and employee commitment. Your leadership will be crucial in developing resilient and skilled teams while maintaining a strong client service culture. You will employ analytics to inform decision-making across the claims process.

Key Responsibilities:
• Guide unit operations and performance improvements
• Create a client-centric service culture for the claims team
• Authorize significant claim payments and reserve allocations




• Facilitate employee development and talent selection
• Ensure compliance with insurance policy guidelines

Requirements:
• 5-7 years of relevant claims or insurance experience
• Education in related fields; FCIP or CIP is a plus
• Robust understanding of claims practices in Canada
• Proven team leadership and mentoring capabilities
• Effective communicator with problem-solving skills

Take the lead in transforming the claims experience at CGIC.
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📌 Office-Based Claims Supervisor Position (Alberta)
🏢 Co-operators General Insurance
📍 Alberta