Excel in logistics management as an Operations Manager in Ottawa. Oversee delivery performance while managing service providers and ensuring compliance with internal standards.

This position requires effective leadership to coordinate logistics operations across various markets. Focus on operational excellence by monitoring daily activities, facilitating client onboarding, and fostering collaborative relationships with service providers. You will also analyze KPIs to improve processes and achieve results that align with corporate values.

Key Responsibilities:
• Monitor operations, dispatch, and order completion
• Ensure service provider accountability and compliance
• Conduct training sessions and onboarding for clients




• Perform root cause analysis of service issues
• Collaborate with cross-functional teams for best practices

Requirements:
• High School diploma at minimum
• 5+ years experience in logistics operations
• Preferred 3+ years in leadership positions
• Proficient in data analysis using Microsoft tools
• Bilingual fluency in French and English

Lead logistics initiatives, optimize delivery processes, and enhance client satisfaction by leveraging solid operational skills.
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📌 Ottawa Logistics Operations Leadership Role (Quebec City)
🏢 Ziing Group
📍 Quebec City