Lead with vision as a Licensed Team Lead at LensCrafters in Stoney Creek, ON. Elevate customer satisfaction through excellent service and optical expertise.

As a Licensed Team Lead, you will contribute significantly to LensCrafters’ success by providing exceptional service and managing critical optical processes. This role requires an active state Opticianry license, solid retail experience, and a knack for training associates in technical aspects. Seamless communication with customers will be key to ensure satisfaction and deliverables.

Key Responsibilities:
• Ensure team delivers unparalleled customer service
• Assist customers with eyewear selections and recommendations
• Hold responsibilities as an alternate store key holder




• Implement employee training on product and technical standards
• Manage accurate eyewear fittings and measurements

Requirements:
• Current Opticianry license required
• High school diploma/GED mandatory
• Proven retail and optical service background
• Excellent communication and problem-solving abilities
• Familiarity with optical measurement tools needed

Join LensCrafters to foster customer delight through exceptional optical service and team leadership.
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📌 Optical Team Leader Position at LensCrafters (Ontario)
🏢 Luxottica
📍 Ontario